Privacy Policy
Welcome to alpco.com (the “Site”), which is owned and operated by American Laboratory Products Company (“ALPCO”, “we,” “us,” or “our”). This Privacy Policy (“Privacy Policy”) explains how ALPCO collects, uses, and shares your Personal Information which is any information that relates to an identified or identifiable natural person, or as otherwise defined under applicable law (“Personal Information”). This Privacy Policy applies when you use and interact with the Site.
Please read this Privacy Policy carefully. By using the Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and consent to ALPCO’s collection, use and disclosure of Personal Information and other information as set forth herein. If you do not consent to the terms of this Privacy Policy, you should not access or use the Site in any way and should immediately exit it.
Privacy Policy Updates
We may periodically revise this Privacy Policy at any time, by posting an amended Privacy Policy on the Site. Your continued use of the Site after any revisions means you consent to and accept the revised Privacy Policy. Last modified January 28, 2026.
Collection of Information
We collect Personal Information and other information that you provide to us and that we gather through automated means.
Information You Provide
We collect Personal Information and other information when you contact us through the Site such as when you request a quote, order products, download a blog, set up an account, view a video or webinar, or upload a resume. The information collected may include but is not limited to:
- Name
- Company/Business
- Business email address
- Business phone
- Business billing address
- Business shipping address
- Business specialty
- Preferred contact method
- Product(s) of interest
- Troubleshooting information
- Password
- Products and quantities ordered
If you choose to apply for a job or upload you resume, we may also collect additional information including:
- Information that you include on your resume such as educational history, job and salary history, objectives, work authorization status, skills, licenses, certifications, and permits, memberships, awards, community involvement, employment preferences, desired salary, references and any other information that you provide.
You are responsible for obtaining your references’ consent to provide us with their Personal Information
- LinkedIn profile
- Areas of interest
- Any other comments or information that you choose to provide
Customer Account
If you create a customer account, you will be asked to create a password.
If you sign up for our newsletter, you authorize us to email our newsletter to you unless and until you unsubscribe.
If you allow remote shopping assistance, ALPCO will have the ability to access your account to assist you with your website order. ALPCO will only access your account when you are in the process of placing a website order and request our assistance.
Webinars
If you register to watch certain webinars, you authorize Microsoft, our third-party provider, to use your Personal Information to communicate with you regarding the webinar and the other services they provide.
Automatically Collected Information
By choosing to use the Site, you agree to provide ALPCO with certain information, including Personal Information, which is automatically created, collected, and recorded by your use of the Site (collectively “Usage Information”). ALPCO uses third parties, including Google Analytics, YouTube, and Google Ads to collect Usage Information which may include:
- IP Address
- Geolocation information;
- Browser type;
- Device type and settings;
- Internet service provider;
- Mobile carrier;
- Unique identifiers on mobile devices;
- Pages and files viewed, time spent on them and links clicked;
- Videos watched and watch time and engagement;
- Websites you visited before and after visiting the Site;
- Searches performed;
- Operating system and system configuration information;
- User demographics; and
- Date and time stamps associated with your usage.
Cookies and Other Online Tracking Technologies
ALPCO and our third-party service providers, such as Google and YouTube, use cookies and similar technologies such as pixels, web beacons, access logs, and local storage to collect Personal Information and Usage Information related to your online activities.
Cookies are small files that are stored on your computer. We may use the following types of Cookies: (i) strictly necessary cookies which are necessary for the Site to function; (ii) functionality cookies which enhance user experience by remembering preferences and settings in order to personalize website interactions; (iii) analytics cookies which allow us to count visits and traffic sources so we can measure and improve the performance of the Site; and (iii) advertising cookies which allow us to build a profile of your interests and show you relevant advertisements.
Most browsers provide you with the ability to block, delete, or disable cookies. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info. If you choose to reject cookies, some features and functionality of the Site may be limited or unavailable. If you would like to learn more about cookies, please refer to the following website: http://www.allaboutcookies.org/.
To learn more about how Google and YouTube use data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.”
How We Use Personal Information
ALPCO uses the information collected, including Personal Information, for a variety of purposes including the following:
- Respond to you regarding the reason you contacted us;
- Fulfill your orders;
- Troubleshoot your product inquiries;
- Provide you with additional information about our products, services and events;
- Send you email messages including marketing emails;
- Send you targeted ads on third-party websites, such as Google and YouTube;
- Evaluate your suitability for potential employment opportunities, including the verification of references and qualifications;
- Improve our marketing;
- Better understand our audience;
- Improve our products and services including troubleshooting.
- Operate and improve the Site;
- Notify you about certain changes to the Site;
- Protect our rights, privacy, safety and property and the rights, privacy, safety and property of others; and
- In other ways for which we provide specific notice at the time of collection.
Email Address
If you provide us with your e-mail address, you authorize us to send you e-mails, including marketing e-mails, unless and until you request to unsubscribe from such e-mails. We may collect information regarding your interactions with our e-mails, including whether you opened the e-mails or clicked on any links within them. If you no longer wish to receive e-mails from us, follow the "unsubscribe" instructions located near the bottom of each e-mail. If you unsubscribe, you will still receive transactional e-mails from us.
Sharing Personal Information
We may share your personal information as follows:
Service Providers
We may share your Personal Information and Usage Information with certain trusted third parties that we engage to perform functions and provide services to us, including, without limitation, website management, database storage and management, customer relations and support, order fulfillment and payment processing, data analysis, resume analysis and other human resource functions, webinar and blog support, and marketing and social media services.
Other Third Parties
We also may share your Personal Information and other information with third parties as follows:
- to satisfy any applicable law, regulation, legal process or governmental request;
- to detect, prevent or otherwise address fraud, security or technical issues;
- to prevent a crime or protect national security;
- to protect the rights, property or safety of us, our users or others; or
- in connection with a financing or a sale, acquisition, merger, restructuring or any other transaction involving a change of control in our business, including but not limited to a bankruptcy or similar proceeding.
Do Not Track
Some web browsers have a “Do Not Track” preference that transmits information to websites you visit indicating that you do not want your activity to be tracked. We do not respond to browser initiated “Do Not Track” signals at this time as there is no standard for how online services should respond to such signals. We do, however, provide you with an option to “Withdraw Your Consent”. If you choose this option, we will not track your activity. Third parties that we use on our website, such as Google and YouTube, may still track your activity.
How Long Do We Keep Your Personal Information
We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain information that does not identify you indefinitely.
Security
ALPCO strives to use appropriate security measures and to use service providers that follow industry standards to protect the privacy and security of Personal Information we collect and process. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee the security of Personal Information, or that unauthorized access, hacking, data loss or other breaches will never occur. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR PERSONAL INFORMATION OR OTHER DATA.
Third Party Websites
Links from the Site to websites and other online services operated by third parties may be provided for your convenience. Please note that this Privacy Policy does not apply to such third party websites and services. ALPCO is not responsible for the practices and policies, including privacy practices and policies, of such third parties. Therefore, you should be aware when you leave the Site and review the privacy practices and policies of such third parties prior to providing your Personal Information in connection with such websites or services.
Children
We do not intend for the Site to be used by children under the age of 18, nor do we intentionally collect or solicit any Personal Information from children under the age of 18. If you are under the age of 18, please do not provide us with any information and promptly exit the Site.
Canadian Residents
If you are a Canadian resident, you may have certain rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian data protection act. These include the right to be informed of the existence, use and disclosure of your Personal Information, to access it, and to withdraw your consent to the processing of your Personal Information. You may verify the accuracy and completeness of your Personal Information, and, if appropriate, may request that it be amended or erased. However, in certain circumstances as required by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
International Data Transfer
By accessing and using the Site, you acknowledge and agree that ALPCO controls and operates the Site from its offices in the United States of America. If you access the Site from outside the United States, you acknowledge and agree that your Personal Information may be transferred to and maintained on computers and servers located outside of your jurisdiction where the privacy laws may be different from those in your jurisdiction. If you choose to use the Site, you freely and specifically consent to the transfer of your Personal Information, including automatically collected information, to the United States and the collection, use and potential disclosure of such information in accordance with United States law and our Privacy Policy.
Contact Information
If you have questions about this Privacy Policy, please contact ALPCO through one of the following methods:
Richard Yoblonsky
ALPCO
26-g Keewaydin Drive
Salem, NH 03079
800-592-5726